Refund policy
Return & Refund Policy â JCB2
We want you to love every item you purchase from JCB2! However, if something isnât quite right, weâre here to help.
Returns:
⢠All return requests must be made within 7 days of receiving your order.
⢠Items must be unworn, unwashed, and in their original condition with tags attached.
⢠We do not offer refunds. Once your return is approved, you will receive store credit in the form of a gift card/code to use on a future purchase.
To initiate a return:
Please email us at info@shopjcb2.com with the following details:
⢠Your order number
⢠The name and size of the item(s) youâd like to return
⢠A brief reason for the return
Once your request is reviewed and approved, weâll provide instructions for returning the item.
Please Note:
⢠Store credit will be issued once the item is received and inspected.
⢠Customers are responsible for any return shipping costs. We will provide a return shipping label. Returns must be mailed back to
JCB2 #9 Heritage Quay
Thames Street
St. Johnâs, Antigua and Barbuda
⢠Sale items and accessories are final sale and cannot be returned.
If you have any questions, feel free to reach out â weâre happy to assist!